Home Landline System

The Medical Alert Home Landline System enables independent living by giving you quick, easy access to trained response specialists 24/7/365.

Grandfather wearing Medical Alert help button sits on floor with grandson

Product Features

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Easy Setup and Use

Simply plug in the base unit to a power outlet and always wear your help button. Press the button to call for help 24/7/365.

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Coverage Throughout Your Home

Medical Alert’s help buttons have a range of up to 800 feet* covering you anywhere in your home—that’s more than the length of two and a half football fields.

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Outage Protection

Your Medical Alert system has a backup battery life of up to 30 hours, protecting you in case of a power outage.

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Two-Way Communication

The system has a built-in two-way speaker, allowing direct communication. We’ll send help even if you’re unable to speak.

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Waterproof

Our help buttons are waterproof* and can be worn in the shower or bath where slips and falls commonly occur.

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U.S.-Based Support

If you need help, you will be connected to a live U.S.-based response specialist who will assess your care and provide assistance anywhere you are.

No Long-Term Commitment

Get help at the press of a button with no hidden fees and no long-term contracts.

Optional Additions

Woman gardening while wearing Medical Alert fall detection pendant

Fall Detection

The Home System is compatible with a fall detection button that automatically senses when you fall and contacts a response specialist.*

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Protection Plan

Save on out of pocket expenses in case your system is lost, stolen or damaged with a Protection Plan. There are no deductibles or hidden fees.*

Key Lockbox

A spare key in a secure key lockbox provides first responders a fast, reliable way to enter the home during an emergency without damaging your doorway.

Trusted By Seniors and Caregivers

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Frequently Asked Questions

You will receive a base unit with a two-way speaker and a waterproof help button that can be worn around the neck or wrist. For landline systems, a phone cord is included to attach your base device to the phone jack. A medical information card and step-by-step set-up instructions are also included.

The Medical Alert system will work in all 50 states, as well as Canada, Puerto Rico and the Virgin Islands. Landline systems require that a compatible phone line is present.

Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.

Shipping times vary based on which option you choose. We have three options:

  • Ground Shipping: 5-7 Business Days
  • Overnight: Next-day delivery

All orders must be placed before 4 p.m. Monday through Thursday or before 3 p.m. on Friday to qualify for these shipping times. If orders are placed after 4 p.m. Monday through Thursday or after 3 p.m. on Friday, the order will go out the next day.

The best value and most popular option is our annual rate plan where you get one month of service free as well as free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.

For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.

If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-800-2537 and we can help you select the best rate plan for you.