Questions? Call Now: 800-773-5948
Mobile System
Starting at $34.95/mo.
+ $99.95 one-time programming fee
The Medical Alert Mobile System enables peace of mind on the go by giving you 24/7/365 access to help wherever you are. With advanced GPS technology, trained response specialists can track the location of your system and dispatch the help you need where you need it. Simply wear the help button around your neck and speak directly into the device.
Choose your mobile system plan:
Plan
Cost
Special Offer
Choose a Plan
Have questions? For more information, please call 800-773-5948.
No Long-Term Commitment
Enjoy the peace of mind of being protected in all emergent and non-emergent situations with a service that has no hidden fees or long-term contracts.
Why Choose Us
Life-Saving Features
GPS Location Tracking
Our mobile system includes advanced GPS locator technology, so you can immediately access help at anytime, anywhere.
Reliable Cellular Network
Get wireless access to our Medical Alert monitoring center with cellular service, included with your subscription.
U.S.-Based Support
If you need help, you will be immediately connected to a live U.S.-based Response Specialist who will assess your care and provide assistance anywhere you are.
Powerful Speaker
The two-way speaker provides clear communication with our trained Response Specialists. If you are unable to speak, they will still dispatch help.
24/7/365 Help Button
Receive help 24/7/365 with just the push of a button and connect to one of our trained Response Specialists who will dispatch help to your location.
Waterproof
Our help buttons are waterproof and can be worn in the shower or bath where accidents and falls commonly occur.
What You’ll Get
What’s Included
Connect App Access
The Medical Alert Connect mobile app is a fast and easy way to quickly test your system, contact support, manage your contact list, and more.
Button Pendant or Bracelet
Stay protected with Medical Alert’s discreet and lightweight wrist and neck pendants, available with interchangeable pendant and wristband.
Our Products
Accessories
Fall Detection
- Senses When You Fall
- Automatically Contacts Help
- Only $10/mo.
Protection Plan
- Wrist or Neck Button Replacement
- Discount on Accessories
- System Replacement
Lockbox
- Weatherproof
- Provide EMTs Access to a Key
- Less Home Damage
Our Service
How Medical Alert Works
1
Press Your
Help Button
Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.
2
Talk to a
Response
Specialist
Medical Alert's highly trained response specialists are available 24/7/365 to help you.
3
Get the Right
Help
Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.
Reviews
Our Satisfied Customers
Questions
Frequently Asked Questions
What components are included in Medical Alert’s Mobile System?
You will receive a handheld mobile device, a waterproof help button that can be worn on the wrist or around the neck, a carrying pouch, a charging cradle and power cord. You will also receive a medical information card and step-by-step set up instructions. Fall detection is available for this system as well.
Will the Mobile System work in my area?
Yes, as long as adequate AT&T cell coverage is available.
Is the help button waterproof?
Yes! Unfortunately, many falls happen in or around the shower or tub; with this top of mind, we made sure that our help buttons can be worn in the tub or shower. For an added layer of protection, we offer a fall detection help button which is also waterproof.
How fast will I receive my Medical Alert system shipment?
Shipping times vary based on which option you chose for your order:
- Ground Shipping – 5-7 Business Days
- Overnight – Next-day delivery
All orders must be placed before 3 p.m. Mon-Thurs or before 2 p.m. on Friday to qualify for these shipping times. If orders are placed after 3 p.m. Mon-Thurs or after 3 p.m. on Friday the order will go out the next day.
What is the difference between the rate plans?
The best value and most popular option is our annual rate plan where you get free ground shipping and a free lockbox. Our semi-annual plan includes six months of service with free ground shipping and our monthly plan is a month-to-month option.
For convenience, when you choose a rate plan, we will automatically take payment on the same day every month, six months or 12 months depending on the rate plan you select.
If you are unsure about which rate plan is good for you or if you have further questions, please call us at 800-773-5948 and we can help you select the best rate plan for you.
Have Questions?
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Receive more information about Medical Alert and discover the system that is right for your lifestyle.
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