Medical Alert Connect

The mobile app is a fast and easy way to manage your account, monitor battery status, receive alerts and more.

Learn More

Man wearing Medical Alert help button using the Medical Alert mobile app

Mobile App Features

Simple to Stay Connected

This free app makes it easy to stay informed about your loved ones who have a Medical Alert system. With simple download and setup, this app will help give you greater peace of mind.

Manage Multiple Users

Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.

Real-time Notifications

Subscribers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.

Pinpoint Your Location

If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.

Make Account Updates

Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.

Get Battery Status

For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.

Download the App

Woman wearing Medical Alert Mobile System uses Medical Alert mobile app

Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download it from the following links.

Have Questions? We're Here to Help.

Call: 800-800-2537

Included with All Medical Alert Systems

If you or your loved one already has a Medical Alert system, enjoy added peace of mind and support with the Medical Alert Connect mobile app.

Home System

The Home System enables independent living by giving you quick, easy access to trained response specialists 24/7/365.

View Plans and Pricing

Mobile Systems

Mobile Systems provide peace of mind on the go by giving you 24/7/365 access to help wherever you are.

View Plans and Pricing

Smartwatch

The Smartwatch is designed to support your healthy, active lifestyle while keeping you connected to assistance 24/7/365.

View Plans and Pricing

Man on park bench wearing Medical Alert Mini Mobile System

Never Failed to Contact

Medical Alert never failed to contact my sister whenever I had a fall or needed help. They were very kind and concerned each and every incident.

- Delia

Grandfather wearing Medical Alert help button sits on floor with grandson

HAVE QUESTIONS?

Request More Information

Request a callback to get more information about Medical Alert and discover the right system for your lifestyle.

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By clicking Submit this is my electronic signature authorizing consent to be contacted by Medical Alert about Medical Alert personal emergency response products and services at the phone number I provide. I agree that Medical Alert may contact me by call or text message, including using an automatic telephone dialing system, automated technology, and/or an artificial or prerecorded voice, even if my number is on a corporate, state, or national Do Not Call list. I understand that my consent is not required to purchase any product or service, and I may submit this form or call 800-800-2537 without giving this consent. Message and data rates may apply; message frequency may vary. I may revoke consent at any time, including by replying STOP to a text message, telling a caller, or contacting Medical Alert at opt-out@medicalalert.com.

By submitting my information, I agree to the Medical Alert Terms of Use and acknowledge the Medical Alert Privacy Policy. By clicking Submit, I understand that Medical Alert will use the information I provide to respond to my request and as described in the Privacy Policy.

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