Medical Alert Connect

Mobile App

Subscribers and caregivers can make account updates, view a history of calls connected to the Medical Alert response center and directly access a customer support specialist with the Medical Alert Connect mobile app.

Included with your Medical Alert Service

If you or your loved one already has a Medical Alert system, enjoy added peace of mind and support with the Medical Alert Connect mobile app. 

Download the app using the Apple iOS App Store or Google Play App Store. Search the app store for Medical Alert Connect or download it from the following links.

Medical Alert Connect mobile app

What You’ll Get

Mobile App Features

Connect Instantly

Simple to Stay Connected

This free app makes it easy to stay informed about your loved ones who have a Medical Alert system. With simple download and setup, this app will help give you greater peace of mind.

Manage Multiple Users

Manage Multiple Users

Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.

Immediate Notifications

Real-time Notifications

Subscribers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.

GPS Monitoring

Pinpoint Your Location

If you or your loved one has a mobile system, GPS technology can pinpoint a location for a moment in time.

Automatic Updates

Make Updates

Once you have created your account, you can make updates in the app that will automatically update with customer service and the response center.

Get Battery Status

Get Battery Status

For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.

Our Products

Peace of Mind, Starting at Only $19.95/mo.

Medical Alert has systems that suit every lifestyle. No matter where you are or where you are going, you will have 24/7/365 access to help. The Medical Alert Connect mobile app is available with all systems.

Home Medical Alert System

Home Systems

  • Interchangeable pendant and bracelet
  • No landline required
  • 800-foot button range*
  • Waterproof help buttons
  • Available fall detection

View Plans & Pricing

Mobile Medical Alert System

Mobile Systems

  • Interchangeable pendant and bracelet
  • GPS locating technology
  • Long-lasting battery
  • Waterproof help buttons
  • Available fall detection

View Plans & Pricing

Mobile Medical Alert System

Smartwatch

  • Simple interface with voice prompts
  • GPS locating technology
  • Waterproof
  • Step tracking
  • Heart rate monitor

View Plans & Pricing

Our Service

How Medical Alert Works

1

Press Your
Help Button

Press the help button on your Medical Alert pendant or bracelet, which should be worn at all times.

2

Talk to a
Response
Specialist

Medical Alert's highly trained response specialists are available 24/7/365 to help you.

3

Get the Right
Help

Our response specialists assess your situation and call the emergency contact best suited to help you, whether a family member, friend, neighbor or first responder.

Reviews

Our Satisfied Customers

The lady at Medical Alert told me what to do and ambulance was on its way. She also called each of my children to inform them of my accident and was enroute to the hospital. Thank you for your PROMPT RESPONSE!!!"

Deanna

Thank God for you, you saved me. The ambulance answered right away. Thank you for your response."

Gloria

It has been an effective device. Very smooth response. And extra peace of mind having this system in place."

Diane

My Mom needed Medical Alert assist two times recently and both times medical teams were sent out and Mom was taken to the hospital and family alerted right away."

Sally

Our mother was independent living in her own home, but we needed additional assurance of her safety. Medical Alert provided that. Thank you for providing your service to families."

Rachel

Always professional and helpful whenever an alert is received. I am notified promptly that my husband has an issue, and usually medics are already on the way. A true lifesaver."

Judy

 

Have Questions?

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